ChatGPT 用戶流失加劇，OpenAI 面臨營收與上市雙重挑戰

市場研調公司 Sensor Tower 最新數據，ChatGPT 成長動能降溫中，且使用者解除安裝與轉向競品明顯增加。資料顯示，ChatGPT 本月解除安裝量年增 132%，較 3 月大幅攀升 413%，且值 OpenAI 2 月與五角大廈達成合作後。

雖然 ChatGPT 仍持續擴大用戶規模，但增速大不如前。Sensor Tower 指出，ChatGPT 月活躍用戶年增率從 1 月 168% 下滑到 4 月 78%；過去幾個月下載量雖仍年增 14%，但同期競爭對手 Claude 下載量暴增 11 倍，顯示市場競爭迅速加劇。

這波放緩也讓 OpenAI 上市前景蒙上陰影。外媒引述《華爾街日報》報導，OpenAI 近期未達新用戶與營收目標，財務長 Sarah Friar 也對未來算力合約支出表達憂慮，擔心若營收成長不夠快，公司可能無法負擔運算成本。消息一出，市場對 OpenAI 相關資產與整體 AI 類股的疑慮升溫。

OpenAI 仍強調 ChatGPT 有遠大於競爭對手的用戶基礎，但成長速度放慢、用戶流失加劇，以及企業與程式工具市場競爭升高，正朝上市邁進的 OpenAI，面臨更嚴格的營運與財務檢視。

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